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Why Choose Merchants' Choice Card Services?
Build a New Relationship
With Us
Most meetings are in excess of an hour and are typically in person. In spending that much time with you, we can help better understand what your business needs are:
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How you are currently being charged in comparison to us.
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Various ways to process.
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Setup time frame is usually within 2 business days.
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Terminal set up in person in most cases.
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Our day to day contract with no early termination penalty.
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Risks associated with taking credit cards.
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Show you how to read your statement.
You will not
be sold,
but
educated
by us.
As an example, we will offer to review any current business contract you have to suggest possible changes that may enhance your ability to win a disputed claim.
We want you to succeed!
We're Here to Provide Assistance and Support Whenever You Need It
Service and Support
Merchants' Choice Card Services LLC provides local service and support for your customers. Our goal is to help you grow your business. If our customer service can't help you over the phone, we will get a representative to your location.
Educational Seminars and Training
We offer educational seminars on new and upcoming industry regulations. When you are educated on merchant services and how you are being charged we know you will stay with us.
Partnerships
Our contract with you is day to day, and we feel we are your partner. If Merchants' Choice Card Services LLC is doing a good job for you, we feel long-term contracts are not necessary.
Rates and Equipment Costs
It is our intention to be reasonably priced. When our representatives sit down with you, they will look at your overall business and decide which setup is best for you. There is never just one rate or fee in our business.
We generally do not lease terminals to merchants because we feel there is not a need in most cases. Our terminals come with a one year warranty and if it goes down, we give you a free loaner.
Industry Comparison
Local customer service and support is something we pride ourselves in. Most processors in the industry can only provide phone support. Merchants' Choice Card Services LLC's call center is in Wisconsin.
Our statements are easy to read and all fees are labeled. We don't have a monthly minimum or a contract term. We use terminals that are easy to program, not proprietary, and not password protected.
In an industry that is known for its high turnover rate and low customer satisfaction, Merchants' Choice Card Services LLC has a 93% retention rate. The industry average is 34%!
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